What is Zen-Noh wagyu?
How are the steaks cut?
How will my products be packaged?
When are orders shipped? *Expecting slight delays due to Covid-19. Please allow 2-4 business days for orders to be shipped. Contact us directly if you have an urgent request*
How are local pick-up orders handled?
What types of payment do you accept?
- Zen-Noh Wagyu is top quality Wagyu beef imported from Japan. It is sourced from purebred Japanese black cattle. The prefecture we receive will be based on which Zen-Noh determines is the best quality at the time. Majority of the time, it will come from Miyazaki or Kagoshima.
How are the steaks cut?
- Every 3 lb order will be cut into 2 pieces. Example: A 6 lb order will be cut into 4 pieces. A 9 lb order will be cut into 6 pieces.
- Filet mignon orders will be cut into 6–8 oz medallion pairs. These will come in more pieces than other steaks.
How will my products be packaged?
- All products are vacuum sealed, wrapped in astro-foil and packed with an ice pack to ensure the products remain properly chilled during shipment.
When are orders shipped? *Expecting slight delays due to Covid-19. Please allow 2-4 business days for orders to be shipped. Contact us directly if you have an urgent request*
- FedEx overnight shipping to your doorstep. The package must be signed for.
- Orders are only shipped Monday-Thursday. Orders received before 2PM PST will be shipped within 1-2 business days. Orders received on Friday before 2PM PST will be shipped on Monday (non-holiday). Orders received on Saturday or Sunday will be shipped by Tuesday.
- We do not ship to Guam, US Virgin Islands or anywhere international (USA only).
How are local pick-up orders handled?
- We will contact you via e-mail to arrange pick-up in Burlingame, CA or San Jose, CA.
- Burlingame, CA pick-ups will be available most weekdays during regular business hours.
- San Jose, CA pick-ups will be every 2 weeks with the possibility of weekly depending on demand.
What types of payment do you accept?
- Payment is made via Square through our shopping cart.